December 10, 2015
2. Information We Collect and How We Use it
We collect and store information that Users enter on or otherwise provide to us through this Website, in an effort to improve their experiences on this Website and to communicate with them about any services we offer on or through this Website (collectively, “Services”). We may share your information with any other companies that we control or which are under common control with us, and with third parties who provide Services that you may purchase on or through this Website, or who may provide back-office services to Trebeca (collectively, “Third Party Providers”), to the extent necessary in connection with such Services. BY YOUR USE OF THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT Trebeca IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD PARTY PROVIDERS.
a. Personally Identifiable Information.
In addition to using your PII to provide you with access to and use of the ID Travel Websites and Services, we and our Third Party Providers may also use PII to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, comply with applicable law, and cooperate with law enforcement activities. In addition, we reserve the right to audit your eligibility or to audit User accounts at any time for possible fraudulent activity.
b. Non-Personally Identifiable Information
Cookies are small files containing strings of characters placed onto a User’s device to uniquely identify the User’s browser. When you use or access this Website or any of the Services, we may send one or more cookies to your computer, to improve your user-experience, as well as the quality of the Services provided through this Website, by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can set your browser to disable cookies. However, some features of this Website and/or Services may not function properly if cookies are disabled.
d. Log information
When you use or access this Website, our servers automatically may log and record information that your browser or mobile device sends to them. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send email or other communications to Trebeca, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Third Party Providers
Other Sharing of User Information
In addition to the circumstances described above, Trebeca may also share, release and/or disclose PII and Non-PII (sometimes collectively referred to hereafter as “User Information”) to third parties in the following circumstances:
- 1. Some of our Third Party Providers perform back-office functions for us, such as processing ticketing or booking requests, sending out and distributing our administrative and promotional emails. We may share your User Information with such Third Party Providers to remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the website, troubleshoot, and provide customer service. We also use Third Party Providers to track and analyze Non-PII usage and volume statistical information from Users to administer the Services and constantly improve its quality.
3. User Choices on Collection and Use of Information
You can always choose not to provide User Information, but if you do so, you may not be able to use all or certain parts of the Services offered through this Website. If you register for an account or otherwise submit User Information through the Services, we will send you administrative email messages. We may also send you Administrative Emails and Promotional Emails regarding your account activity and transactions with us, as well as updates about the Services “Administrative Emails” relate to a User’s interactions with the Services, and include emails regarding particular question, issues, concerns or other matters relating to your account. You cannot opt-out of Administrative Emails without cancelling your account. “Promotional Emails” are electronic messages advertising this Website and/or Services, as well as sales and offers of related products and services by Third Party Websites or Third Party Providers. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time after registering by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of emails you may receive from Trebeca.
4. Protection of User Information
We take various security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store User Information. We restrict access to PII to Trebeca employees, contractors and agents who need to know that information in order to operate, develop or improve the Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. While we employ commercially reasonable security measures to protect data and seek to partner with service providers which do the same, we cannot guarantee the security of any information transmitted to or from any of this Website, online tools or mobile applications, and are not responsible for the unlawful conduct, or actions, of any third parties that may unlawfully gain or receive access to any such information. Account Information and other password-protected areas of this Website can be accessed only with a valid user name and password. Each password owner is responsible for keeping the password confidential and safe, as Trebeca has no control or responsibility for this type of User Information. If the password may have been stolen or might otherwise be misused, it is the responsibility of the subject User to notify Trebeca immediately for further action.
5. Public Areas of Our Websites
We may provide areas on this Website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can submit reviews and/or media content. By engaging in such conduct, you acknowledge that any such information you supply may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others throughout the world. For example, if you post your email address along with a posting or review, you may receive unsolicited messages from other registered users. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any PII. We do obtain consent from our Users to post their name along with their reviews.
Minors (those under the age of 18) may not use this Website. We do not knowingly collect User Information from anyone under the age of 18, and no part of this Website are designed to attract anyone under the age of 18. Because we do not intentionally collect any information from children under the age of 18, we also do not knowingly share or disclose such information to third parties. If you have reason to believe that a child under 18 years of age has provided us with personally identifiable information
7. For Users Outside of the United States Only
8. CONTACT US
925 South Kimball Ave.
Southlake, TX 76092
United States of America